HTML Elements Forums Date & Time Pickers TimePicker needle starts and keeps spinning

This topic contains 13 replies, has 2 voices, and was last updated by  Anonymous 2 months, 4 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #100319

    Anonymous

    See –Â https://www.htmlelements.com/demos/timepicker/24-hour-format/

    If I click around enough inside the circle, I can get the needle to start and just keep spinning!

    1. Is there a way to disable this?
    2. What is the purpose of the spin?

    Thanks!

    #100320

    Anonymous

    Hello cetinsert,

    We tested the demo, but were not able to reproduce the issue, even when rapidly clicking. Could you, please, share more information that may help us reproduce it (e.g. what browser you are testing on, what is the succession and number of clicks)?

    If you wish, you can disable the spin animation by setting animation="none".

    Best regards,
    Dimitar

    Smart HTML Elements Team
    https://www.htmlelements.com

    #100321

    Anonymous

    Hi Dimitar,

    • macOS Mojave 10.14.5
    1. Chrome 78.0.3904.9 (Official Build) dev (64-bit) (spins like crazy 🙂
    2. Firefox Quantum 69.0 (64-bit) (spins more slowly)

    Do you know of a screen capture tool I can record a video with to share with you?

    Thanks,

    #100322

    Anonymous

    Here is the video from Firefox!

    “””Removed link to third party website. Only links to codepen, jsfiddle or similar are allowed”””

     

    • This reply was modified 3 months ago by  admin.
    #100324

    Anonymous

    Hi cetinsert,

    We tested with macOS Mojave with the latest stable (not Dev) Chrome and Firefox, but still could not reproduce the issue. You can use a tool such as ScreenToGif or another to create a GIF that showcases the erroneous behavior. Please also share if there are any errors thrown in the browser’s console.

    Best regards,
    Dimitar

    Smart HTML Elements Team
    https://www.htmlelements.com

    #100325

    Anonymous

    https://codepen.io/cetinsert/pen/KKPerWV – has the gif!

    This time it is from Windows 10 (latest stable), Chrome (latest dev (but I don’t think it is a dev vs non-dev issue!))!

    #100326

    Anonymous

    Just tried, with latest non-Chromium Edge … same behavior!

    #100327

    Anonymous

    Windows 10 (latest stable) + Firefox Quantum 69.0 (64-bit) -> same!

    #100328

    Anonymous

    Infinite spin

    #100332

    Anonymous

    Hi cetinsert,

    Thank you for the clarification. Could you, please, also share if there are any errors thrown in your browser’s console when the issue occurs and what time zone you are in (this issue may be related to incorrect handling of some time zones).

    Best regards,
    Dimitar

    Smart HTML Elements Team
    https://www.htmlelements.com

    #100335

    Anonymous

    Hi Dimitar,

    1. animation=none does indeed resolve the issue
    2. my time zone
      Intl.DateTimeFormat().resolvedOptions()
      {
      "locale": "en-GB",
      "calendar": "gregory",
      "numberingSystem": "latn",
      "timeZone": "Asia/Seoul",
      "year": "numeric",
      "month": "2-digit",
      "day": "2-digit"
      }
    3. no console output (info, debug, warning, error)

    Thanks,

    #100337

    Anonymous

    Hi cetinsert,

    Unfortunately, we were not able to reproduce the issue neither on macOS Mojave nor on Windows 10. Please note that a similar issue was fixed a while ago. Is it possible that you have cached files and are not testing with the latest publicly available source?

    If the issue persists we can offer you a debug session through TeamViewer where we would be able to experience the issue through your computer.

    Best regards,
    Dimitar

    Smart HTML Elements Team
    https://www.htmlelements.com

    #100338

    Anonymous

    Caching does not seem to be issue here as in the scope of posting this topic I tested on devices never before used. Also incognito modes etc.

    When would be a good time for TeamViewer? (Bulgarian/Korean time or UTC are all fine.)

    #100339

    Anonymous

    Hi cetinsert,

    Please write an email to support@htmlelements.com with your request for a debug session and we will talk in more detail via email.

    Best regards,
    Dimitar

    Smart HTML Elements Team
    https://www.htmlelements.com

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